b58's Privacy Policy

b58 (hereinafter referred to as "we", "our", or "b58 Platform") operates a safe and reliable online casino and betting platform for users in Bangladesh. We take the personal privacy of every member who uses our services very seriously.

This Privacy Policy ("Policy") applies to all services provided through b58's website, mobile application, and other digital platforms. Whenever you interact with b58 through any channel — registration, login, deposit, withdrawal, or gameplay — this Policy is in effect.

By using b58's services, you consent to the collection and processing of information as described in this Privacy Policy. If you disagree with any part of this Policy, please stop using our services or contact our support team.

b58 may collect the following categories of information from its members:

Personally Identifiable Information

During registration and account verification, we collect:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may become members)
• Email address
• Mobile number
• National ID or passport number (where applicable for KYC verification)

Financial Information

To process deposit and withdrawal transactions:

• Mobile banking number (bKash, Nagad, Rocket)
• Transaction amounts and history
• Balance information

Usage and Activity Information

• Gaming history and betting records
• Login time, session duration, and browsing behaviour
• Device information (model, operating system, browser)
• IP address and geographic location (at country level)

b58 collects information through the following methods:

Direct Collection

When you register on b58, create an account, fill out forms, contact the support team, or participate in competitions, you voluntarily provide information. This information is stored directly in our database.

Automatic Collection

When you use the b58 platform, our systems automatically collect certain technical information — through cookies, log files, web beacons, and similar technologies. This information is used to improve platform security and performance.

Through Third Parties

For the purposes of identity verification and fraud prevention, b58 may receive a limited amount of information from approved third-party providers. Such exchanges of information are always carried out through secure encrypted channels.

b58 uses collected information only for the following legitimate purposes:

Account Management and Service Delivery

• Creating, verifying, and keeping your account active
• Processing deposit and withdrawal transactions
• Providing gaming services and bonus offers
• Providing customer support

Security and Compliance

• Preventing fraud, money laundering, and unauthorised access
• Enforcing responsible gaming policies
• Preventing minors from using the platform
• Complying with applicable laws and regulations

Platform Improvement

• Analysing and improving user experience
• Developing new services and features
• Identifying and resolving technical issues

Communication

• Sending important account-related notifications
• Informing about promotional offers and bonuses (only for users who have given consent)
• Sending security alerts

b58 applies industry-standard technical and organisational measures to protect your information. Our platform uses SSL encryption technology, which keeps all data transmitted between your browser and our servers secure.

Retention Period

Your personal information is retained for as long as your account is active and for as long as necessary to fulfil applicable legal obligations thereafter. Financial transaction records are generally retained for the period required by law.

Security Measures

• All sensitive data stored in encrypted form
• Strict access controls for server access
• Regular security audits and vulnerability assessments
• Two-Factor Authentication system
• Real-time monitoring for suspicious activity

While we ensure the highest level of security, it is not possible to guarantee that data transmission over the internet is completely risk-free. However, b58 always strives to keep your information secure.

b58 follows a strict policy and does not share your personal information with any third party except in the limited circumstances described below:

Service Provider Partners

b58 uses trusted third-party services for payment processing (bKash, Nagad, Rocket), identity verification, cybersecurity, and technology infrastructure management. These partners receive only the information necessary to perform their specific tasks and are bound by confidentiality agreements.

Legal Obligations

In response to a court order, government directive, or applicable legal obligation, b58 may provide necessary information to the relevant authorities. In such cases we will endeavour to notify you as much as possible, though this may not always be feasible due to legal requirements.

Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such circumstances we will notify users in advance.

The b58 platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Cookies We Use

• Essential Cookies: Essential for the platform to function properly. These include login sessions and security verification.
• Performance Cookies: Used to analyse platform usage patterns and improve performance.
• Preference Cookies: Used to remember language and display preferences.

Cookie Controls

You can control or delete cookies from your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.

As a member of b58, you have the following rights over your own personal information:

Right to Access

You may at any time find out what information b58 holds about you and the purpose for which it is being used. To do so, contact our support team.

Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

Right to Erasure

In certain circumstances you may request the deletion of your personal information. However, we may be required to retain some information due to legal or regulatory obligations.

Right to Object to Processing

You may at any time object to the use of your information for direct marketing purposes. In such cases we will take action in accordance with your request.

How to Submit a Request

To exercise any of the above rights, email us at [email protected] or contact our support team via 24/7 live chat. We generally respond within 30 business days.

b58 strictly enforces its policy on the protection of minors. Our platform is for those aged 21 or above only. We never knowingly collect or process information from any person under the age of 21.

An age verification process is followed at the time of registration. If we learn that a minor is using or attempting to use the platform, we will immediately close that account and delete all collected information.

If you believe that a minor has registered on our platform, please notify us at [email protected].

b58 reserves the right to update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you in the following ways:

• Displaying a notification within the platform
• Sending a message to your registered email address
• Changing the "Last Updated" date at the top of this page

If you continue using b58 after a policy change, it will be understood that you have agreed to the updated policy. However, if the change significantly affects your rights, we will explicitly ask for your new consent.

Previous versions are kept on file with us and will be provided upon request.

If you have any questions, concerns, or complaints about this privacy policy, please contact us in the following ways:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We take all your data protection requests seriously and try to respond as quickly as possible.

b58 is committed to your trust and confidence. Our goal is to always ensure a transparent, safe, and enjoyable gaming environment — where your personal information is fully protected.