For 21+ only

b58 Responsible Gaming — Your safety is our first priority

b58 believes entertainment is only enjoyable when it stays within safe limits. Use our responsible gaming tools and maintain healthy habits.

Our Promise

b58 is committed to creating a safe and responsible gaming environment.

At b58, we believe that online betting and casino gaming is a form of entertainment — not a source of income, and not a solution to any problem. Responsible Gaming means knowing your own limits, setting a budget, and staying aware while you play. Our platform provides players in Bangladesh with multiple protective tools so you can always stay in control.

Our customer support team is available 24 hours a day, 7 days a week via live chat in Bengali. If you or someone you know is experiencing problems due to gambling, please contact us right away.

Important warning: Online gambling can be addictive. Only play with money you can afford to lose. You should never bet in order to recover losses.

Responsible Gaming Tools

b58 gives you full control over your own play.

Set Deposit Limits

Set your own maximum on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. If you raise a limit, there is a waiting period before it applies, so you cannot make impulsive decisions in the heat of the moment.

Session Time Limits

Set a limit in advance on how long you play in one sitting. When that time is up, the platform will automatically alert you and, if needed, end your session. This protects you from losing track of time.

Self-Exclusion

If you want to take a break for a while, you can exclude yourself from the platform for a set period. During this time, logging in to your account or placing bets will be completely blocked. Self-exclusion requests take effect within 24 hours.

Time-Out Feature

If you need a break of a few days or a few weeks, activate time-out. Your account will be temporarily suspended during this period. The account cannot be reactivated before the break period ends.

Gaming History Review

You can view your complete betting history, deposit and withdrawal records, and a summary of your wins and losses at any time. Reviewing your own statistics regularly makes it easier to stay aware of your playing habits.

24/7 Support Center

Our support team is available around the clock for any questions or concerns about responsible gaming. Speak directly in Bengali via live chat. Our trained team will help you make the right decisions.

Age Restrictions

b58 is a platform for adults only.

21+

For players aged 21 and above only

You must be at least 21 years old to register and bet at b58. A government-issued ID may be required during account verification to prove your age. Allowing minors to play is a legal offence and we take strict action against it.

Identity Verification

When opening an account and when submitting a withdrawal request, we verify your age and identity using a National ID (NID) or passport. This is a legal requirement and is essential for the safety of all players.

Protection of Minors

If your device is within reach of children, use parental control software. Never share your login details with anyone. Always log out when you are not using your account.

Warning Signs of a Problem

If any of the following signs appear, take a break right away and seek help.

  • You are spending more than your set budget on betting and cannot stop yourself.
  • You keep placing bigger bets to try to "win back" money you have lost.
  • You are lying about your gambling or hiding it from your family.
  • You feel anxious, irritable, or restless when you are not playing.
  • You are spending time gambling instead of meeting work, study, or family responsibilities.
  • You are taking on debt or borrowing money from others to cover gambling costs.
  • Even after a big win, you want to keep playing and cannot think about stopping.
  • Gambling is causing you stress, depression, or problems in your family relationships.

If even one of the signs above applies to you, contact b58's live chat right now. Our team will help you set up self-exclusion or time-out. Remember — asking for help is the bravest step you can take.

Tips for Healthy Gaming

Following these simple rules will keep gaming enjoyable at all times.

Plan Your Budget

Before you start playing, decide the maximum amount you are willing to spend. Only use money for betting that, if lost, would cause no problem in your daily life. When your budget runs out, stop playing for the day — no matter how tempting it feels.

Stick to Time Limits

Set a specific time before you play. Use a phone timer or activate b58's session timer. Take regular breaks — at least 15 minutes every hour will keep your mind clear and help you avoid impulsive decisions.

Keep Realistic Expectations

Remember, online casinos and betting are a form of entertainment — not a way to get rich. Every game has a house edge over the long run. There is a chance of winning, but there is no guarantee of a steady income. Play for entertainment, not for profit.

Know Your State of Mind

Never play when you are stressed, sad, angry, or under the influence of alcohol. It is hard to make good decisions in that state and the risk of serious losses increases. Gaming should happen with a clear head, of your own free will, and in full awareness.

How to Use the Protection Tools

Easily activate these features from your account settings.

To activate a deposit limit

Log in to b58 → go to "Account Settings" → "Responsible Gaming" → select "Deposit Limit" → enter a daily / weekly / monthly amount and save. Lowering a limit takes effect immediately. If you have any trouble, let us know via live chat.

To activate time-out or self-exclusion

Go to "Account Settings" → "Responsible Gaming" → choose "Time-Out" or "Self-Exclusion" → set the duration → confirm. Self-exclusion takes effect immediately and cannot be cancelled until the set period ends. For urgent matters, email [email protected] or get direct help via live chat.

For direct support

Our live chat is active around the clock. All conversations about responsible gaming are kept completely confidential. You can also contact us by email at [email protected] — we reply within 24 hours.

Frequently Asked Questions

Answers to the most common questions about responsible gaming.

Yes, all of b58's responsible gaming tools — deposit limits, session timers, time-out, and self-exclusion — are completely free and available to all registered players. There is no extra charge to use them.

Any funds in your account will be kept safe during self-exclusion. Once the exclusion period ends and your account is reactivated, you will be able to withdraw those funds. Contact us on live chat if you have any questions.

Your account is for your personal use only. Keep your password strong and do not share it with anyone. If you suspect unauthorized activity, change your password immediately and let us know via live chat or at [email protected].

Yes, it is possible to increase your deposit limit — but it does not take effect immediately. The new, higher limit will only apply after a set waiting period. This delay is intentional, so that no one raises their limit and overspends in an emotional moment. Lowering a limit always takes effect immediately.

No. To open an account and bet at b58, you must be 21 years of age or older. Age verification documents are checked during registration. Any account found to belong to a minor is closed immediately and any deposited funds are returned.

Contact b58's live chat at any time — our Bengali-speaking support team is available 24/7. You can also reach us by email at [email protected]. For more information, visit our FAQ page. Any concerns you share with us are kept confidential.

Play safely, enjoy the experience

Your safety comes first at b58. Enjoy our games, reach out for support, and help build a culture of responsible gaming.

Browse Casino Play Slots Cricket Betting View FAQ Back to Homepage